SpinsHouse Cookie Policy

At SpinsHouse, we use cookies and similar tracking technologies to make our platform work properly, keep your account secure, and improve the overall experience you have while playing with us. This Cookie Policy explains what cookies are, how we use them on spinzhouse.com, and what choices you have regarding their use. By continuing to browse or play at SpinsHouse Casino, you agree to the placement of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. They allow the site to remember your actions and preferences over a period of time, so you do not have to re-enter information every time you come back or move between pages. Here at SpinzHouse, we also use similar technologies such as web beacons, pixel tags, and local storage objects, which work alongside cookies to help our platform function correctly.

How We Use Cookies

We use cookies for a variety of purposes connected to the operation, security and improvement of our services. Our SpinsHouse platform relies on cookies to keep you logged in, remember your language and currency preferences, and ensure that games load correctly. We at SpinsHouse also use cookies to detect fraudulent activity, prevent unauthorised access, and comply with our licensing obligations under our eGaming License issued by the Autonomous Island of Anjouan, Union of Comoros.

Essential Cookies

These cookies are strictly necessary for our website to operate. Without them, core features such as account login, secure transactions, and session management would not work. We do not require your consent to use these cookies, as they are essential to providing our services to you.

• We use session cookies to keep you logged in while you play.
• We use security cookies to help protect your account and detect suspicious activity.
• We use cookies that remember your cookie consent preferences.

Functional Cookies

Our Spins House platform uses functional cookies to remember choices you make, such as your preferred language among our six supported localizations (English, German, Spanish, French, Italian, Polish) or your display settings. These cookies make your visits more convenient and personalised.

• We remember your language and regional preferences.
• We store your display and layout settings.
• We remember whether you have dismissed certain notifications or pop-ups.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with our site, which pages are most popular, and where players may encounter difficulties. This information helps us at SpinzHouse improve our game selection, loading speed, and overall user experience. Data collected through these cookies is generally aggregated and does not directly identify you.

• We track which games and pages are viewed most frequently.
• We measure how long visitors stay on particular sections of our site.
• We monitor technical performance to identify and fix errors.

Marketing and Advertising Cookies

Our SpinsHouse marketing team uses cookies to deliver relevant promotions, such as our Welcome Bonus, Daily Reload Bonus, or Weekend Special offers, and to measure the effectiveness of our advertising campaigns. These cookies may be set by us or by trusted third-party partners who help us reach players interested in our services.

• We use cookies to show you relevant bonus offers based on your activity.
• We track referrals from affiliate partners and advertising networks.
• We measure the performance of our promotional campaigns.

Third-Party Cookies

Some cookies on our site are placed by third parties, including payment processors, game providers such as BetSoft, Evoplay, Playson and other studios featured in our library, and analytics services. We do not control these third-party cookies directly, and we encourage you to review the privacy and cookie policies of these providers for further information about how they handle your data.

Managing Your Cookie Preferences

You have the right to control or delete cookies as you see fit. Most web browsers allow you to manage cookie settings through their preferences menu. You can choose to block all cookies, delete existing cookies, or receive a notification whenever a new cookie is set. Please note that if you disable essential cookies, certain features of SpinsHouse Casino, including account login and secure gameplay, may not function correctly.

• You can adjust your browser settings to refuse some or all cookies.
• You can delete cookies that have already been placed on your device.
• You can use private or incognito browsing modes to limit cookie storage.

Cookies and Your Account Security

Because we operate in a regulated environment and are required to verify player identity before processing withdrawals, certain cookies play a role in maintaining the security of your account and helping us detect unauthorised access attempts. We at Spins House take this seriously, particularly given our responsibility to prevent access from restricted territories and to comply with our licensing obligations.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our Spins House platform after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to raise a concern regarding this policy, please contact our support team through live chat, available 24/7, or by email. For matters related to documentation, verification or withdrawals, you can also reach us at finance@spinshouse.com. We are here to help and will respond to your enquiry as promptly as possible.